Supervision
For the past 30 years, research has been steadily accumulating to demonstrate that caring has its costs. We know that working with others who are suffering, working with multiple stakeholders and where our needs are secondary to those of the client can have negative effects on the caregiver. Providing supervision to those individuals working in highly demanding fields can reduce symptoms of burnout, compassion fatigue and secondary stress. Engaging in ongoing professional development in the form of professional supervision, debriefing and access to reflective practice coaching and mentoring can provide employees with the resources to support ongoing reflective practice, health and resilience.
We recommend regular group supervision on a monthly or quarterly basis depending on team needs. For more information on Acacia Psychology Corporate Supervision and how we can support your organisation or to request a quote, please contact us via the Contact Us form on our website.
Immediate Debriefing
Acacia Psychology can also offer employees of your organisation immediate, confidential phone debriefing sessions. The advantage Acacia Psychology provides to you is our external position from your organisation. The experience can also be tailored to the job role of the caller. This personalization does require a set-up to ensure that the clinician is aware of the role of the caller and how to best support them.
For more information on Acacia Psychology Corporate Immediate Debriefing and how we can support your organisation or to request a quote, please contact us via the Contact Us form on our website.
Regular Onsite Consultation
Providing access to a regular onsite consultation with a Psychologist encourages support-seeking behaviour from employees. These consultations can occur on a monthly or weekly basis as per your requirements. Your employees can seek emotional support for both personal and work-related issues they may be experiencing in a confidential counselling space onsite. This allows employees to unpack difficult situations and gain strategies to assist them and foster resilience moving forward.
Sensitive Claimants 24/7 Dedicated Line
Acacia Psychology’s dedicated 24/7/365 line gives mental health coverage where private practitioners cannot. We act as an additional layer of support for high-risk claimants, adjunct to their current clinical care support. Our clinical team provides next-day reporting to the case manager to forward to the treating case Psychologist. This ensures this service is an enhancement to their face to face therapy and not a replacement.
A referral is required for a client to access this service including their case background and the type of service:
inbound: client is provided with the 24/7/365 1300 number to call at anytime when they feel there is a risk of harm to themselves or others
Outbound: Our psychologist team will call outbound in the form of a welfare check to the client at agreed intervals, introduce the service and offer to provide immediate phone support to them
Clients can be introduced to the line and encouraged to call when they feel their risk is heightened. They will be provided with a wallet card, introduction text and email. When they call, they will be asked their name and be transferred through to a Psychologist with their case notes. A report with summary of broad interventions used, risk level, duration of session and recommendations will be provided the next day.
Critical Incident Support
After a critical incident occurs, it is important to ensure those who have been directly or indirectly exposed to the trauma return to normal functioning. Acacia Psychology follow the Psychological First Aid model in response to such incidents and encourage onsite support within the first 36 hours of the incident.
This onsite support includes explaining what to expect following a traumatic event, normalizing reactions and education about how to care for themselves to enhance recovery. The Psychological First Aid model recommends one on one support following such an incident and recognises that recovery from a traumatic event is different for every individual. Acacia Psychology follows cases through for 30 days to help managers identify that employees have returned to normal functioning and provides recommendations for any employees of concern.
Our Critical Incident Response support includes:
Triage and planning the most suitable response
Management support and guidance
Individual debriefing
Follow up, both individual and group
Written report (optional) post incident
CTP Claims
Motor vehicle accidents can result in a diagnosis of Post Traumatic Stress Disorder (PTSD), a short time after the incident has occurred. After a motor vehicle accident occurs, it is important to ensure that those who have been directly exposed to the trauma are support immediately allowing them to return to normal functioning.
Individuals respond differently when exposed to trauma due to a multitude of factors including previous history of trauma or mental health problems and the absence of social supports. Symptoms may start to develop a few weeks after the event, however, early psychological intervention within the first few weeks following the trauma can reduce the symptoms of Acute Stress Disorder (ASD) and reduced cases of PTSD. The Psychological First Aid Model recommends 4-5 sessions of one on one support following the incident and recognises that the road to recovery can look different for each individual.
