Acacia Psychology


Private Sessions

Acacia Psychology offers counselling for individuals on a private session basis. These sessions can accommodate clients who are not eligible for a Mental Health Care Plan under the Medicare Better Access program or would like further sessions outside the 10 per calendar year allowance. Private session fees are subject to Acacia Psychology location. Please contact one of our friendly team on 1300 668 200 for more information or lodge an online request and we will get back to you within 24 hours.

DVA Clients

Acacia Psychology provide counselling through the Department of Veterans’ Affairs to the veteran members of our community with no upfront fees. Please call 1300 668 200 to organise an appointment and seek support.

Medicare Rebates

Clients are able to access counselling through a Mental Health Care Plan that they have received from their GP. This Mental Health Care Plan allows the individual to receive a rebate of the Medicare Schedule Fee ($86.15). Individuals with a mental health care plan can claim rebates for up to 10 individual sessions claimable per calendar year. The gap fee for these sessions varies subject to Acacia Psychology location. Please call our friendly team on 1300 668 200 for more information.

Cancellation Policy

If you are unable to attend an appointment (either by phone or in person) please advise us no less than 24 hours in advance. By doing so, you will not deprive others of a vacancy and your courtesy will be greatly appreciated. We understand that sometimes circumstances are beyond your control; if you think you require special consideration please contact us or speak to your psychologist.

Acacia Psychology adopts an efficient SMS reminder service that enables the best possible clinician availability. Confirmed appointments that are cancelled with less than 24 hours notice will incur a cancellation fee. This amount is payable before another appointment can be made. Where applicable the cancellation fee will be automatically debited from your nominated credit or debit card on the day of the cancellation.

"The safety and well being of our clients and staff is always our top priority. Acacia Psychology is currently operating under normal conditions. Due to the pandemic status of COVID-19, some locations may move from face-to-face counselling to secure video or phone. All counselling services are able to be provided 24/7, as always. We will continue to monitor the situation closely and act quickly on the advice of health authorities."